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Shipping and Delivery

Delivery Process

Orders received before 12pm each business day from Monday-Friday are packed and dispatched on the same day. Delivery times within Australia are subject to couriers terms and conditions.

Domestic Shipping Options:

Parcel Post or Parcel Satchel

  • Fastway or Australia Post
  • Our regular service is cost-effective and reliable, delivering parcels in 1 or more business day
  • Extra Cover, Signature on Delivery
  • Tracking included

Express Post or Express Post Satchel

  • Australia Post
  • Guaranteed next business day delivery within the Express Post delivery network
  • Extra Cover, Signature on Delivery and Email Track Advice available
  • Tracking included
  • Saturday delivery is available for Express Post parcels sent on Fridays within Saturday delivery areas

 

International Shipping Options:

Australia Post

Pack & Track International

  • Low-cost, tracked service to select countries for items up to 2kg, value up to $500
  • Estimated 3-10 business day delivery to metropolitan areas of major cities
  • Delivers to 26 overseas destinations
  • Online tracking available for certain destinations
  • Extra Cover up to $500 available to certain countries

Registered Post International

  • Signature on Delivery for items up to 2kg, value up to $500
  • Estimated 3-10 business day delivery to metropolitan areas of major cities
  • Signature on delivery in many destinations

Airmail

  • Delivery service for items up to 20 kg to over 190 countries
  • Estimated 3-10 business day delivery to metropolitan areas of major cities
  • Extra Cover available up to $5000 to certain countries

Express Post International Parcels

  • Fast service for items up to 20kg, including signature on delivery
  • Estimated 3-10 business day delivery to metropolitan areas of major cities
  • Signature on Delivery in many destinations

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